Prealert

By setting the Pre-Alert of your packages you are notifying us that they are on the way, and this way when they arrive in Miami the process of handling your cargo is streamlined and reduces the time of entry into the system.

  • 1. Access your account at www.encargopaq.com.
  • 2. Click on the Pre-Alert tab
  • 3. Click on the Create Pre-Alert option
  • 4. In the Carrier option, enter the postal company that will make the delivery (USPS, DHL, UPS, FEDEX, AMAZON LOGISTIC, etc.).
  • 5. In the Tracking option enter the Tracking Number that was assigned to your package or shipment, make sure that the tracking placed does not contain any spaces.
  • 6. In Estimated delivery enter the estimated date on which we will be receiving your package in our warehouse in Miami. Remembering that we receive from Monday to Friday between 8:00 AM to 4:00 PM
  • 7. In Supplier you put the name of the store or person who sends it.
  • 8. In USD Value enter the total value of the invoice (item value + tax + shipping) of the purchase or merchandise that we will receive.
  • 9. Content: A brief description of what your package contains, for example: clothes, shoes, cell phone, laptop, perfume, etc.
  • 10. Select Invoice: Attach the purchase invoice. Please note that the maximum file size allowed is 10MB.
  • 11. Finally, click on the Send Data button

Prealert

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